Freshdesk
This connects Claude to Freshdesk's customer support platform through Membrane's authentication layer, so you can manage tickets, contacts, companies, and agents without wrestling with API credentials. You get about 20 pre-built actions covering the standard CRUD operations, plus a proxy for anything more exotic. The setup is straightforward: install the Membrane CLI, authenticate once, and Claude can start querying support data or creating tickets directly. Best for support teams who want AI assistance triaging tickets or pulling customer context mid-conversation. The Membrane dependency means you need their free tier account, but it handles all the OAuth refresh tokens and credential management automatically.
- skills.sh installs
- 653
- GitHub stars
- 272
- last updated
- Aug 21, 2026
Install
$ npx -y skills add membranedev/application-skills --skill freshdesk --agent claude-codeInstalls into .claude/skills of the current project.
Files
Freshdesk
Freshdesk is a cloud-based customer support software that helps businesses manage and resolve customer inquiries. It's used by support teams to track, prioritize, and respond to customer issues through various channels like email, phone, and chat. The primary users are customer service agents, support managers, and businesses of all sizes looking to improve their customer support operations.
Official docs: https://developers.freshdesk.com/
Freshdesk Overview
- Ticket
- Note
- Agent
Use action names and parameters as needed.
Working with Freshdesk
This skill uses the Membrane CLI to interact with Freshdesk. Membrane handles authentication and credentials refresh automatically — so you can focus on the integration logic rather than auth plumbing.
Install the CLI
Install the Membrane CLI so you can run membrane from the terminal:
npm install -g @membranehq/cli@latest
Authentication
membrane login --tenant --clientName=<agentType>
This will either open a browser for authentication or print an authorization URL to the console, depending on whether interactive mode is available.
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- Repository
- github.com/membranedev/application-skills
- First seen
- Jun 3, 2026
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