Jira Service Desk

This connects Claude to Jira Service Desk so you can manage support tickets, customers, and agents directly from conversation. It's built on Membrane's infrastructure, which handles auth and API calls behind the scenes. The skill covers the core service desk entities like customer requests, organizations, queues, and SLAs, plus a sprawling list of Insight asset management features if you're tracking IT assets alongside tickets. Setup requires the Membrane CLI and browser auth flow. Good for support teams who want to triage tickets, update customers, or pull reports without context switching to the Jira UI. The free tier works fine for getting started.

skills.sh installs: 209
GitHub stars: 272
last updated: Aug 21, 2026

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Install

$ npx -y skills add membranedev/application-skills --skill jira-service-desk --agent claude-code

Installs into .claude/skills of the current project.

Files

Jira Service Desk

Jira Service Desk is a help desk and service management software. IT teams and customer service departments use it to manage requests, incidents, problems, and changes. It helps streamline workflows and improve customer satisfaction.

Official docs: https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/