Swsd
Connects Claude to SolarWinds Service Desk (formerly Samanage) with 35 tools spanning tickets, knowledge base, service catalog, and audits. You get full CRUD on incidents and problems, comment threading, task management, and solution search. Ships with seven interactive UI widgets for capable hosts like Claude Desktop, rendering sortable ticket tables, timeline views, and KB article forms. Uses your personal JWT token, forwards it per request, stores nothing. Four profiles tune the tool set from read-only triage to full agent workflow. EU and US tenants both supported. Best for teams already on SWSD who want conversational ticket handling and KB authoring without switching contexts.
- GitHub stars
- 5
- tools
- 80
- auth
- Secret needed
- transport
- STDIO
- env vars
- 8
- last updated
- Nov 9, 2026
Tools
80 toolsPublic tool metadata for what this MCP can expose to an agent.
swsd_get_server_infoUtility tool.
Utility tool.
No parameter schema in public metadata yet.
swsd_health_checkUtility tool.
Utility tool.
No parameter schema in public metadata yet.
swsd_get_meUtility tool.
Utility tool.
No parameter schema in public metadata yet.
swsd_list_incidentsFilterable, sortable table of incidents.
Filterable, sortable table of incidents.
No parameter schema in public metadata yet.
swsd_list_my_incidentsFilterable, sortable table of incidents.
Filterable, sortable table of incidents.
No parameter schema in public metadata yet.
swsd_sla_riskRisk-count chips and color-coded table with due countdowns.
Risk-count chips and color-coded table with due countdowns.
No parameter schema in public metadata yet.
swsd_ticket_statsSummary tiles, median resolution time, and state/priority/assignee/category breakdowns.
Summary tiles, median resolution time, and state/priority/assignee/category breakdowns.
No parameter schema in public metadata yet.
swsd_my_queueFilterable, sortable table of incidents.
Filterable, sortable table of incidents.
No parameter schema in public metadata yet.
swsd_get_incidentSingle-record card with description, due date, SLA-violation count and resolution.
Single-record card with description, due date, SLA-violation count and resolution.
No parameter schema in public metadata yet.
swsd_create_incident
No parameter schema in public metadata yet.
swsd_update_incident
No parameter schema in public metadata yet.
swsd_assign_incident
No parameter schema in public metadata yet.
swsd_update_incident_state
No parameter schema in public metadata yet.
swsd_link_solution_to_incident
No parameter schema in public metadata yet.
swsd_delete_incidentDelete tool always previews the record first.
Delete tool always previews the record first.
No parameter schema in public metadata yet.
swsd_list_incident_commentsVertical conversation with author chips and private badges.
Vertical conversation with author chips and private badges.
No parameter schema in public metadata yet.
swsd_add_incident_comment
No parameter schema in public metadata yet.
swsd_update_comment
No parameter schema in public metadata yet.
swsd_list_record_comments
No parameter schema in public metadata yet.
swsd_add_record_comment
No parameter schema in public metadata yet.
swsd_delete_comment
No parameter schema in public metadata yet.
swsd_list_incident_tasks
No parameter schema in public metadata yet.
swsd_create_incident_task
No parameter schema in public metadata yet.
swsd_update_task_state
No parameter schema in public metadata yet.
swsd_list_record_tasks
No parameter schema in public metadata yet.
swsd_create_record_task
No parameter schema in public metadata yet.
swsd_update_task
No parameter schema in public metadata yet.
swsd_delete_task
No parameter schema in public metadata yet.
swsd_list_problems
No parameter schema in public metadata yet.
swsd_get_problem
No parameter schema in public metadata yet.
swsd_create_problem
No parameter schema in public metadata yet.
swsd_update_problem
No parameter schema in public metadata yet.
swsd_delete_problem
No parameter schema in public metadata yet.
swsd_change_calendarRead-only tool listing changes and releases by local-time day with shared-CI/group conflict badges.
Read-only tool listing changes and releases by local-time day with shared-CI/group conflict badges.
No parameter schema in public metadata yet.
swsd_list_changes
No parameter schema in public metadata yet.
swsd_get_change
No parameter schema in public metadata yet.
swsd_create_change
No parameter schema in public metadata yet.
swsd_update_change
No parameter schema in public metadata yet.
swsd_delete_change
No parameter schema in public metadata yet.
swsd_list_releases
No parameter schema in public metadata yet.
swsd_get_release
No parameter schema in public metadata yet.
swsd_create_release
No parameter schema in public metadata yet.
swsd_update_release
No parameter schema in public metadata yet.
swsd_delete_release
No parameter schema in public metadata yet.
swsd_list_hardware_assets
No parameter schema in public metadata yet.
swsd_get_hardware_asset
No parameter schema in public metadata yet.
swsd_list_hardware_warranties
No parameter schema in public metadata yet.
swsd_create_hardware_asset
No parameter schema in public metadata yet.
swsd_update_hardware_asset
No parameter schema in public metadata yet.
swsd_add_hardware_warranty
No parameter schema in public metadata yet.
swsd_update_hardware_warranty
No parameter schema in public metadata yet.
swsd_delete_hardware_warranty
No parameter schema in public metadata yet.
swsd_delete_hardware_asset
No parameter schema in public metadata yet.
swsd_list_mobile_devices
No parameter schema in public metadata yet.
swsd_get_mobile_device
No parameter schema in public metadata yet.
swsd_create_mobile_device
No parameter schema in public metadata yet.
swsd_update_mobile_device
No parameter schema in public metadata yet.
swsd_delete_mobile_device
No parameter schema in public metadata yet.
swsd_list_printers
No parameter schema in public metadata yet.
swsd_get_printer
No parameter schema in public metadata yet.
swsd_update_printer
No parameter schema in public metadata yet.
swsd_list_software_assets
No parameter schema in public metadata yet.
swsd_get_software_asset
No parameter schema in public metadata yet.
swsd_list_other_assets
No parameter schema in public metadata yet.
swsd_get_other_asset
No parameter schema in public metadata yet.
swsd_create_other_asset
No parameter schema in public metadata yet.
swsd_update_other_asset
No parameter schema in public metadata yet.
swsd_delete_other_asset
No parameter schema in public metadata yet.
swsd_list_configuration_items
No parameter schema in public metadata yet.
swsd_get_configuration_item
No parameter schema in public metadata yet.
swsd_create_configuration_item
No parameter schema in public metadata yet.
swsd_update_configuration_item
No parameter schema in public metadata yet.
swsd_delete_configuration_item
No parameter schema in public metadata yet.
swsd_list_contracts
No parameter schema in public metadata yet.
swsd_get_contract
No parameter schema in public metadata yet.
swsd_create_contract
No parameter schema in public metadata yet.
swsd_update_contract
No parameter schema in public metadata yet.
swsd_add_contract_item
No parameter schema in public metadata yet.
swsd_delete_contract
No parameter schema in public metadata yet.
swsd_list_purchase_orders
No parameter schema in public metadata yet.
Sponsors
Agent CaffeineSponsoredClose your lid, come back to finished work
SnugSponsoredThe clipboard manager for the AI eraPromote your product hereReach 125k+ visitors monthly
WaxSponsoredBlock anything with supervision, without erasing your iPhonePromote your product hereReach 125k+ visitors monthly
knobsSponsoredSee your site on any phone, any day, in any languageConfiguration
SWSD_TOKEN*secretSolarWinds Service Desk admin token (JWT). Generate in the SWSD UI: Setup -> Users & Groups -> Users -> [your user] -> Actions -> Generate JSON Web Token. Service Desk administrator rights required.
SWSD_BASE_URLdefault: https://api.samanage.comSWSD API base URL. US tenants: https://api.samanage.com (default). EU tenants: https://apieu.samanage.com.
SWSD_PROFILEdefault: agentTool registration profile: 'triage' (22 read-heavy tools), 'agent' (52 default), 'knowledge' (17 KB-author), 'operations' (146 every tool), 'custom' (explicit SWSD_TOOLS and/or SWSD_PROFILE_FILE selection).
SWSD_WRITE_MODEdefault: liveWrite safety mode: 'live' calls SWSD normally; 'dry-run' returns write payload previews without sending writes; 'disabled' rejects write tools.
SWSD_ATTACHMENT_ROOTOptional real-path boundary for local file_path attachment uploads over stdio. Files outside this directory are rejected.
SWSD_TOOLSWith SWSD_PROFILE=custom, comma-separated tool names (whitespace trimmed). Unioned with SWSD_PROFILE_FILE. Unknown names warn and are skipped; the resulting selection must be nonempty.
SWSD_PROFILE_FILEWith SWSD_PROFILE=custom, absolute or startup-cwd-relative path to a JSON profile (version 1). At most 256 KiB; unioned with SWSD_TOOLS. See schemas/swsd-profile.schema.json.
SWSD_MAX_ATTACHMENT_BYTESdefault: 5242880Maximum downloaded attachment size in bytes (1–26214400); default 5 MiB. Applies to read-only attachment retrieval.
Readme
Details
- Repository
- github.com/mikimatsub/swsd-mcp
- Website
- mcp-swsd.pages.dev
- Category
- Documents & Knowledge
- Package
swsd-mcp- Transport
- STDIO
- Auth
- Required
- Registry
- MCP registry, active
Related Documents & Knowledge MCP servers
View all
HTML to Markdown MCP Serversunshad0w/html2md-mcpConverts HTML to Markdown with auto-summary and section extraction. Supports Playwright.5stars
Throngletsshangri-la-0428/throngletsP2P shared memory substrate for AI agents — stigmergic knowledge network via libp2p5stars
AlphaFold Sovereign MCPsmaniches/alphafold-sovereign-mcpMCP server for AlphaFold and 8 other biomedical data sources with a local SQLite knowledge graph5stars
Spokenspokenmd/spokenPodcast transcripts as clean Markdown with real speaker names — via the Spoken API.5stars
Openhive Mcpandreas-roennestad/openhive-mcpSearch and contribute to a shared knowledge base of AI-discovered problem-solution pairs.4stars
Vibe Hnindexandyanh174/vibe-hnindexIndex source code into a local knowledge base, search with keyword + semantic + hybrid modes.4stars