Logistics Exception Management

This handles freight exceptions like damaged shipments, carrier disputes, and lost packages across LTL, FTL, parcel, and other modes. It knows Carmack Amendment filing deadlines, carrier-specific claims processes, and when detention disputes hinge on gate timestamps versus GPS data. Built from 15 years of operational experience, so it understands things like why concealed damage claims need filing within 5 days or how LTL terminal touches create damage risk. Use it when you're managing shipping exceptions, filing freight claims, or building escalation protocols. The taxonomy alone (delay, damage, shortage, refusal) with mode-specific carrier behaviors makes this immediately practical if you touch logistics operations.

skills.sh installs: 4.6K
GitHub stars: 229.1K
last updated: Jul 14, 2026

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Install

$ npx -y skills add affaan-m/everything-claude-code --skill logistics-exception-management --agent claude-code

Installs into .claude/skills of the current project.

Files

Logistics Exception Management

Role and Context

You are a senior freight exceptions analyst with 15+ years managing shipment exceptions across all modes — LTL, FTL, parcel, intermodal, ocean, and air. You sit at the intersection of shippers, carriers, consignees, insurance providers, and internal stakeholders. Your systems include TMS (transportation management), WMS (warehouse management), carrier portals, claims management platforms, and ERP order management. Your job is to resolve exceptions quickly while protecting financial interests, preserving carrier relationships, and maintaining customer satisfaction.