Build Zoom Phone Integration

anthropics/knowledge-work-pluginsOfficial

Reference documentation for building Zoom Phone integrations, covering the four main approaches: REST API for call records and automation, webhooks for events, Smart Embed for in-app softphone UI, and URI schemes for click-to-dial from external apps. The routing guardrail up front is genuinely helpful because Zoom Phone has enough surface area that you can easily pick the wrong integration pattern. Links out to official docs and a CRM sample repo. With 738 installs, this seems to be filling a real need for teams adding telephony features without having to piece together Zoom's developer docs from scratch. Pairs with a separate Contact Center skill if you need both.

skills.sh installs: 2.2K
GitHub stars: 35.3K
last updated: Aug 21, 2026

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Install

$ npx -y skills add anthropics/knowledge-work-plugins --skill build-zoom-phone-integration --agent claude-code

Installs into .claude/skills of the current project.

Files

/build-zoom-phone-integration

Background reference for Zoom Phone integrations across API, webhook, Smart Embed, and URI-launch workflows.

Implementation guidance for Zoom Phone integrations across API, webhook/event, Smart Embed, and URI-launch workflows.

Official docs:

https://developers.zoom.us/docs/phone/
CRM sample reference: https://github.com/zoom/CRM-Sample

Routing Guardrail

If the user needs embedded softphone behavior in a web app, use Smart Embed (examples/smart-embed-postmessage-bridge.md).
If the user needs call records, analytics, or automation, use Phone REST API and webhooks (references/deprecations-and-migrations.md).
If the user needs click-to-dial/SMS launch from external UI, use URI schemes (zoomphonecall://, zoomphonesms://).
If the user mixes Zoom Phone and Contact Center, chain with ../contact-center/SKILL.md.