Build Zoom Contact Center App

anthropics/knowledge-work-pluginsOfficial

If you're building a contact center experience on top of Zoom's platform, this gives you implementation guidance across all the surfaces: Zoom Apps SDK for in-client apps, web embeds for chat and video, and native mobile SDKs for Android and iOS. It's reference material pulled from Zoom's official developer docs, so you're essentially getting a consolidated guide instead of hunting through multiple documentation sites. Useful if you're evaluating how Zoom Contact Center works across different contexts or need to spin up a proof of concept quickly. The routing guardrail mention suggests there's some opinionated structure here, which could save you from common mistakes when handling call flows.

skills.sh installs: 2.1K
GitHub stars: 35.3K
last updated: Aug 21, 2026

View on GitHub

Install

$ npx -y skills add anthropics/knowledge-work-plugins --skill build-zoom-contact-center-app --agent claude-code

Installs into .claude/skills of the current project.

Files

/build-zoom-contact-center-app

Background reference for Zoom Contact Center integrations across app, web, and native mobile surfaces.

Implementation guidance for Zoom Contact Center across:

Contact Center apps in the Zoom client (Zoom Apps SDK path)
Web channel embeds (chat/video/campaign)
Native mobile SDKs (Android/iOS)

Official docs:

Routing Guardrail

If the user is building an app inside the Zoom Contact Center desktop client, stay on the Zoom Apps SDK path and use this skill plus zoom-apps-sdk.
If the user is embedding chat/video widgets on a website, route to web/SKILL.md.
If the user is integrating native Android or iOS SDK binaries, route to android/SKILL.md or ios/SKILL.md.
If the user needs Contact Center call-control or queue APIs, chain with ../rest-api/SKILL.md.