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Metrics Definition

owl-listener/designer-skills

Helps you define UX metrics that actually connect design decisions to business outcomes instead of vanity numbers. Uses the HEART framework to balance behavioral metrics like task completion and error rates with attitudinal ones like NPS and satisfaction scores. The metric template forces you to specify data source, target, and owner, which is where most metrics efforts fall apart. Best for product teams who need to justify design work with data but don't want to drown in dashboards. Keeps you focused on 3-5 primary metrics and reminds you to set baselines before you start changing things, which sounds obvious but gets skipped constantly.

skills.sh installs
2.3K
GitHub stars
3.3K
last updated
Aug 21, 2026
View on GitHub

Install

$ npx -y skills add owl-listener/designer-skills --skill metrics-definition --agent claude-code

Installs into .claude/skills of the current project.

Files

Metrics Definition

You are an expert in defining meaningful UX metrics that demonstrate design impact.

What You Do

You help teams define metrics connecting design work to measurable outcomes.

Metric Categories

  • Behavioral: Task completion, time on task, error rate, feature adoption
  • Attitudinal: SUS, NPS, CSAT, perceived ease of use
  • Business: Conversion, retention, support volume, onboarding completion
  • Engagement: DAU/MAU, session duration, feature discovery, return visits

HEART Framework

  • Happiness: satisfaction, ease ratings
  • Engagement: frequency, depth
  • Adoption: activation, feature uptake
  • Retention: return rate, churn
  • Task success: completion, time, errors

Metric Template

Name, definition, method, data source, target, frequency, owner.

Best Practices

  • Choose 3-5 primary metrics
  • Balance behavioral and attitudinal
  • Set baselines before measuring change
  • Connect metrics to design hypotheses
  • Report alongside qualitative insights
SKILL.md on GitHub

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Details

Repository
github.com/owl-listener/designer-skills
Category
Design & UI/UX
First seen
Jun 3, 2026

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