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Knowledge Management

This one helps you write and organize knowledge base articles that actually reduce support tickets. It enforces a consistent structure with titles, overviews, body content, related articles, and metadata tagging. The skill knows how to format things for searchability and scannability, which matters more than you'd think when customers are frustrated and skimming. It's built for the specific job of creating support documentation that solves problems on first read. If you're maintaining a help center or docs site and tired of articles that generate more questions than they answer, this gives you a template-driven approach that works. Part of Anthropic's knowledge work plugin collection.

skills.sh installs
318
GitHub stars
35.3K
last updated
Aug 21, 2026

Install

$ npx -y skills add anthropics/knowledge-work-plugins --skill knowledge-management --agent claude-code

Installs into .claude/skills of the current project.

Files

This one helps you write and organize knowledge base articles that actually reduce support tickets. It enforces a consistent structure with titles, overviews, body content, related articles, and metadata tagging. The skill knows how to format things for searchability and scannability, which matters more than you'd think when customers are frustrated and skimming. It's built for the specific job of creating support documentation that solves problems on first read. If you're maintaining a help center or docs site and tired of articles that generate more questions than they answer, this gives you a template-driven approach that works. Part of Anthropic's knowledge work plugin collection.

Browse the repository on GitHub

Sponsors

Details

Repository
github.com/anthropics/knowledge-work-plugins
Categories
Documentation, Debugging
First seen
Jun 3, 2026

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