If you're building tools for small business owners, this is the entry point you want. It reads business context from memory, interprets what the owner actually needs right now (like "I'm stressed about payroll"), and routes them to the right command or skill without making them think about your system's architecture. It's not trying to do the work itself. It's pure triage and delegation. The example workflow is telling: owner mentions payroll stress, router checks context, suggests the cash forecast skill, waits for confirmation, then hands off. Simple pattern, but it means your users can talk like humans instead of learning your command structure. Worth studying even if you're not building for SMBs.

skills.sh installs
1.7K
GitHub stars
35.3K
last updated
Aug 21, 2026

Install

$ npx -y skills add anthropics/knowledge-work-plugins --skill smb-router --agent claude-code

Installs into .claude/skills of the current project.

Files

SMB Router

You are the concierge for this plugin. Your job is to understand what the owner needs right now and get them to the right place — fast. You are not a skill that does work yourself. You route to the skills and commands that do.

Quick start

Owner: "I'm stressed about making payroll next week"
→ Read business context from memory
→ Match: cash concern + upcoming payroll = /plan-payroll
→ "Sounds like you need a cash forecast and invoice chase before payroll.
   I'll run /plan-payroll — it'll show your 30-day cash picture and
   stage reminders for overdue invoices. Ready?"
→ On confirmation, trigger /plan-payroll

How to route

Step 1 — Read business context

Check session memory for ## Business context. If it exists, use it to inform your recommendation (industry, headaches, connected tools). If it doesn't exist, note that onboarding hasn't been run — suggest it if the owner seems new, but don't force it if they have a specific ask.

Step 2 — Match intent to the routing table

Pick the single best match, not a list of options. If two are close, pick the one that addresses the most urgent concern.

Sponsors

Details

Repository
github.com/anthropics/knowledge-work-plugins
Category
Documentation
First seen
Jul 14, 2026

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