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Customer Pulse Check

This pulls customer feedback from PayPal disputes, HubSpot tickets, and review exports, then clusters it into themes and drafts responses for you to approve. It's aimed at founders or support leads who need to process feedback signals without drowning in spreadsheets. The workflow is opinionated: it explicitly filters for fixable issues rather than surfacing everything, which is either exactly what you want or too prescriptive depending on your setup. Worth noting the Snyk audit shows a warning, and at 769 installs it's seeing real use. Best fit if you're already using HubSpot and PayPal in your stack, since those integrations do the heavy lifting.

skills.sh installs
1.3K
GitHub stars
35.3K
last updated
Aug 21, 2026

Install

$ npx -y skills add anthropics/knowledge-work-plugins --skill customer-pulse-check --agent claude-code

Installs into .claude/skills of the current project.

Files

This pulls customer feedback from PayPal disputes, HubSpot tickets, and review exports, then clusters it into themes and drafts responses for you to approve. It's aimed at founders or support leads who need to process feedback signals without drowning in spreadsheets. The workflow is opinionated: it explicitly filters for fixable issues rather than surfacing everything, which is either exactly what you want or too prescriptive depending on your setup. Worth noting the Snyk audit shows a warning, and at 769 installs it's seeing real use. Best fit if you're already using HubSpot and PayPal in your stack, since those integrations do the heavy lifting.

Browse the repository on GitHub

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Details

Repository
github.com/anthropics/knowledge-work-plugins
Categories
Git & Pull Requests, Code Review & Quality, Sales & Marketing
First seen
Jul 14, 2026

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