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Customer Pulse

anthropics/knowledge-work-pluginsOfficial

Pulls disputes from PayPal, tickets from HubSpot, email threads from Gmail, and Intercom conversations, then groups them into themes with actual customer quotes and gives you a short action list. You ask "how are customers feeling this month?" and get back the main pain points without manually reading through support queues. It defaults to the last 30 days and handles rate limits gracefully instead of breaking. The output format is opinionated, which is good because you probably don't want to spend time configuring sentiment analysis. Best for product teams who need to surface patterns quickly rather than dig through individual tickets. Over 700 installs, which suggests people are actually running this regularly.

skills.sh installs
1.3K
GitHub stars
35.3K
last updated
Aug 21, 2026
View on GitHub

Install

$ npx -y skills add anthropics/knowledge-work-plugins --skill customer-pulse --agent claude-code

Installs into .claude/skills of the current project.

Files

Pulls disputes from PayPal, tickets from HubSpot, email threads from Gmail, and Intercom conversations, then groups them into themes with actual customer quotes and gives you a short action list. You ask "how are customers feeling this month?" and get back the main pain points without manually reading through support queues. It defaults to the last 30 days and handles rate limits gracefully instead of breaking. The output format is opinionated, which is good because you probably don't want to spend time configuring sentiment analysis. Best for product teams who need to surface patterns quickly rather than dig through individual tickets. Over 700 installs, which suggests people are actually running this regularly.

Browse the repository on GitHub

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Details

Repository
github.com/anthropics/knowledge-work-plugins
Categories
Git & Pull Requests, Code Review & Quality, Sales & Marketing
First seen
Jul 14, 2026

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