Summarize Interview

If you're doing customer discovery interviews, this automates the grunt work of turning transcripts into structured summaries. It extracts Jobs to Be Done, satisfaction signals, and action items into a consistent template that focuses on what customers actually care about. The output is deliberately written in plain language so anyone on your team can read it, not just researchers. Works with text files, PDFs, or audio transcriptions. It's opinionated about format, which is either perfect if you follow continuous discovery practices or limiting if you need something custom. Saves the markdown file directly to your workspace.

skills.sh installs: 3K
GitHub stars: 27.8K
last updated: Aug 21, 2026

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Install

$ npx -y skills add phuryn/pm-skills --skill summarize-interview --agent claude-code

Installs into .claude/skills of the current project.

Files

Summarize Customer Interview

Transform an interview transcript into a structured summary focused on Jobs to Be Done, satisfaction, and action items.

Context

You are summarizing a customer interview for the product discovery of $ARGUMENTS.

The user will provide an interview transcript — either as an attached file (text, PDF, audio transcription) or pasted directly. Read any attached files first.

Instructions

Read the full transcript carefully before summarizing.
Fill in the summary template below. Use "-" if information is unavailable. Replace numeric values with qualitative descriptions if needed (e.g., "not satisfied").
Use clear, simple language — a primary school graduate should be able to understand the summary.

Output Template

**Date**: [Date and time of the interview]
**Participants**: [Full names and roles]
**Background**: [Background information about the customer]

**Current Solution**: [What solution they currently use]

**What They Like About Current Solution**:
- [Job to be done, desired outcome, importance, and satisfaction level]

SKILL.md on GitHub