This is a comprehensive guide to building onboarding flows that actually convert users into active customers. It walks through finding your activation metric (like Slack's "2,000 team messages in 30 days"), designing around jobs-to-be-done instead of feature tours, and implementing checklists, wizards, and email sequences. The progressive disclosure framework is especially useful: show only core functionality first, then reveal advanced features as users demonstrate readiness. Heavy on templates and anti-patterns. Use this when you're stuck with low activation rates or when users sign up but never complete that critical first action. The aha moment identification section alone is worth the read.

skills.sh installs
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GitHub stars
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last updated
Aug 21, 2026

Install

$ npx -y skills add openclaudia/openclaudia-skills --skill onboarding-cro --agent claude-code

Installs into .claude/skills of the current project.

Files

Onboarding CRO

Design and optimize user onboarding flows that drive activation and long-term retention.


1. Onboarding Frameworks

Jobs-To-Be-Done (JTBD) Onboarding

The best onboarding flows are organized around the user's job, not the product's features.

Process:

  1. Identify the user's primary job-to-be-done
  2. Map the minimum steps to complete that job in your product
  3. Guide the user through those steps, removing all distractions
  4. Celebrate completion (aha moment)

Example (Notion):

  • Job: "I need to organize my team's projects"
  • Steps: Create workspace > Invite team > Create first page > Use a template
  • The onboarding flow guides exactly this path, nothing more

Anti-pattern: Feature tours that show every feature. Users do not care about features during onboarding; they care about solving their problem.

Progressive Disclosure

Reveal functionality gradually as users demonstrate readiness.

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Details

Repository
github.com/openclaudia/openclaudia-skills
Categories
Design & UI/UX, CLI & Terminal
First seen
Jun 3, 2026

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